Maintenance and Technical Support
Our mission is to provide innovative technical solutions and best-in-class support. Our support program is dedicated to your continued success and growth. It allows you to secure your investments and make sure to receive personnalized service and appropriate guidante when necessary. In order to tailor the level of support to the unique needs of your organization, this 1-year renewable service is delivered in different levels of Level of Service Agreements (SLAs), such as our « support-pack » which gives you a discount on several technical support units.
To provide high-quality support to our customers worldwide, we also offer remote maintenance tools and support contracts provided by our local partners.